This Privacy Policy applies to the Kaizo Health website. The Kaizo Health website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Kaizo Health is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit.

We believe that transparency is the key to any healthy relationship. At Kaizo Health, we’re all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices for our website and you will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

INFORMATION WE COLLECT AND HOW WE USE INFORMATION

We collect the following personal information from you on the Kaizo Health website forms.

  • First and Last name
  • Email address
  • Phone number

By entering this information, you are providing personal information that will be used by Kaizo Health for the sole purpose of scheduling your appointment or returning your contact request.

If you choose to enroll as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.

To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters or any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

Passive Information We Collect

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Kaizo Health website:

  • Device data. We collect data from the device and application you use to access the Kaizo Health website, such as your Internet protocol (IP) address, operating system, device type, browser type and timestamps.
  • Usage data. We collect usage data that may include which Kaizo Health webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Kaizo Health collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Kaizo Health email messaging and to monitor and improve email deliverability and open rates.

HOW INFORMATION IS SHARED

Except as set forth in this Privacy Policy or as specifically agreed to by you, Kaizo Health will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

  • (i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.
  • (ii) in special cases, such as a physical threat to you or others.

In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.

YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA

You can choose to opt-out of receiving emails from us at any time by clicking on the “unsubscribe” link at the bottom of our emails.

You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will complete this request within 30 days. Please complete the form to start this process. If you need further assistance, contact our office.

To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights:

  • Access: Receive a list of your Personal Data we process.
  • Rectification: Correct any Personal Data we hold.
  • Deletion: Request deletion of your Personal Data.
  • Complaint: File a complaint with your data protection or consumer protection authority.
  • California Resident: Request details on Personal Data shared with third parties and opt-out of sale/disclosure where applicable.

DATA RETENTION

We retain information for as long as necessary for legitimate business interests, legal obligations, research, and safety, as described above.

ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS

Our website uses Google Analytics. You can learn more at Google’s Privacy Policy.

We use this data to analyze how visitors use our site. Occasionally, we also conduct online surveys to gather feedback. Participation is voluntary. Information is never sold to third parties.

COOKIE POLICY

We use cookies and similar technologies to enhance your experience. Learn more at cookiesandyou.com.

List of Cookies Used

Cookie NamePurposeExpirationPrivacy
__vor_npt__s / __t / __vNew Patient Tracker. Collects device data like IP address, OS, browser, etc.PersistentKaizo Privacy
Google AnalyticsWebsite analytics2 yearsGoogle
responsivevoice.orgIdentifies trusted web traffic1 yearCloudflare
UserwayAccessibility feature preferencesPersistentUserway
HotjarHeatmap & session tracking1 yearHotjar
WistiaVideo embedding and analytics1 yearWistia
MaxCDNContent delivery1 yearMaxCDN
FacebookShare count trackingPersistentFacebook
YouTubeVideo engagement tracking1 yearYouTube
123FormBuilderOnline forms1 year123FormBuilder

OUR POLICIES FOR CHILDREN

We are committed to protecting the privacy of children. Neither Kaizo Health nor any of its services are designed or intended to attract children under the age of 13.

INFORMATION SECURITY

We use a combination of technical, administrative, and physical controls to protect your data. This includes TLS encryption. If you have a security concern, please contact our office.

CHANGES TO THIS POLICY

We will notify you of material changes to this Privacy Policy involving your data. Continued use of the site indicates acceptance. Exit if you do not agree to the terms.

WHO WE ARE AND HOW TO CONTACT US

If you have questions or concerns about this policy or your information, please contact us.

This Privacy Policy does not protect you when you send content or ideas via email. Avoid sending private or proprietary content through email.

Last Updated: October 6, 2020